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Senior Manager, Data Movement and Reporting

Senior Manager, Data Movement and Reporting

# Positions 
1
Location 
US-GA-Atlanta
Category 
Information Technology - All Openings
Travel Requirements 
0-20%

More information about this job

Overview

Under general direction, the Senior Manager, Data Movement and Reporting is primarily responsible for providing oversight, support, and leadership to a team of resources responsible for the development and overall guidance pertaining to movement of data through the Enterprise ETL tool – Informatica as well as development of Reports through NASCO Reporting tools Actuate and Cognos.  This role helps establish NASCO data movement  and reporting strategy, and support overarching Enterprise Information Management (EIM) goals in the successful delivery of systems projects of both strategic and tactical nature.  This position ensures the team adheres to all standards and methodologies as defined by Enterprise Information Management . Areas of functional responsibility include Informatica and all the underlying components like Powercenter, Exchange as well as  as well as support of the current Actuate Reports and the migration strategy to Cognos as the Enterprise Reporting tool.  Additionally this role is responsible for overseeing financial management and  and ensure overall compliance and adherence to departmental processes, procedures, and guidelines. This position collaborates with vendor partners in order to assure adherence to contractual agreements. This position communicates with resources within the EIM team, as well as other internal teams such as Internal System Services, Product, Production Support, NASCO Development Team, NSST, and Client Delivery, and external teams such as Vendor Partners and Plans.

 

Responsibilities

  • Manages a team of resources and supports HR processes including merit consideration, recruiting, selection activities, talent management, associate development plans, coaching associates, training compliance, disciplinary actions, and promotion considerations.
  • Collaborates during the functional interpretation of product, application and services in order to ensure understanding of the role data plays in these processes and to ensure data is appropriately included in these processes.
  • Provides recommendations and input to the Scheduling team for work assignments in order to balance workload across resources.
  • Performs oversight for technical deliverables produced by team members to be in compliance with established quality standards, architectural principles, and meet audit requirements.
  • Creates and oversees the annual department financial forecast including billable hours, percentage targets, and overall contribution to the bottom line.
  • Forecasts annual product and/or service enhancement initiatives in order to maintain the appropriate headcount of contractors and associates to support system development work.
  • Provides monthly reporting to senior leadership on overall delivery metrics and financial targets, and puts action plans in place to close any shortfalls or gaps.
  • Manages relationships with vendors for contract resource assignments and provides input into the annual vendor contract negotiations to ensure NASCO’s needs are met during contract renewals.
  • Approves and documents project specific implementation strategies and/or deviance from standard operating procedures and includes Product team members in this process.
  • Contributes to defining, updating, and maintaining overall processes and procedures within enterprise architecture and enterprise information management to continually improve efficiencies and ensure continued compliance within team
  • Monitors, manages to, and verifies Service Level Agreement (SLA) and Key Performance Indicator (KPI) compliance for CSRs, projects, and initiatives in order to meet contractual agreements.

  • Manages escalations for development and delivery issues such as SLA misses.

Qualifications

Required Qualifications:

  • Strong understanding of Informatica and its strategic use in Organizations
  • Strong understanding of Reporting tools and ‘Self-Service’ strategy with end users
  • Deep understanding of Data Architecture and Modeling
  • Deep understanding of Transactional Data Systems and Operational Data Stores
  • 5-7 years of experience managing data centric technical resources in the capacity of a Manager or Senior Manager
  • Knowledge of accounting and basic financial management skills
  • Knowledge mainframe or mid-tier technologies depending on assigned systems areas.
  • Knowledge of systems development lifecycle and methodology
  • Knowledge of Architecture principles
  • Working knowledge of contractual language
  • Strong planning and organizing skills to manage workload for self and others
  • Strong problem solving skills
  • Excellent communications skills, both verbal and written, with the ability to communicate across all levels of the organization.
  • Strong sense of urgency, initiative, and drive
  • Microsoft Office knowledge, specifically Outlook
  • Ability to learn new systems quickly
  • Ability to set and manage customer expectations
  • Ability to be on-call and available when work requires
  • Ability to shift priorities while maintaining focus and effectiveness
  • Experience managing multiple delivery partners/vendors
  • Previous experience coding and/or implementing major systems projects

 

Required Education:

  • Bachelor’s degree in Information Systems, Computer Programming, Computer Science, or related subject area and/or equivalent experience

NASCO is a Minority/Female/Disability/Vet/Affirmative Action Employer.