Under minimal direction, the Senior Account Executive manages the Plan partnership between NASCO and an assigned Plan. This role is responsible for communicating NASCO’s strategy to the Plan Senior Executives and for aligning the Plan’s strategy to NASCO’s strategy in order to foster a beneficial relationship and provide the best customer service possible. In addition to aligning strategy, the Senior Account Executive is accountable for the overall growth and customer satisfaction of the Plan he/she supports. General responsibilities include forming and executing a customer relationship strategy, supporting business development initiatives, and managing resources at the Plan. Additionally, this role is expected to establish and maintain strategic relationships within the assigned Plan, Blue Cross and Blue Shield Association (BCBSA) and Consortium of Health Plans (CHP) as required. The Senior Account Executive is viewed as an advocate for the Client within NASCO and as an advocate for NASCO at the Client Site. This position is enterprise focused and communicates directly with Plan resources at the Senior Leadership level and below. This role also communicates internally across NASCO within Account Executive and with other departments such as NDT, Operations, Professional Services, Product, Finance, Legal, and Senior Leadership.
Knowledge, Skills, Abilities, and Experience:
Education and Certification:
Bachelor's degree in Business, Finance, Marketing, Information Systems or a similar field or the equivalent work experience required
NASCO is a Minority/Female/Disability/Vet/Affirmative Action Employer.