The Business System Manager II is accountable for delivery of highly complex technical solutions in support of NASCO wide (or Plan Enterprise) implementation of product capabilities related to data management and or claim processing subsystems. Responsible for oversight of the development of use cases, detailed business requirements, technical design solution alternatives. Oversight for unit test and deployment of selected product/enhancement designs for NASCO and customers. Collaborates with NASCO and/or Plan project managers to establish plans and schedules for assigned deliverables. Understands, documents, and reports on the forecast and capacity needs across product(s) or work efforts. Liaison with NASCO architects to identify and implement system and data standards and policies. Applies methods of continuous process improvements in problem solving. Responsible for ensuring the quality of deliverables produced by members in the team, which could include phase reviews and approvals. May establish and maintain strategic relationships with governance organizations. Provides coaching to lesser experienced team members. May partner with Team Leads and Management on team strategic activities (i.e. internal quality review board, onboarding, proposals, etc.).
Required Experience and Skills:
Training and Education:
Bachelor's degree in business or technology or work equivalent
CBAP or CAPM certification required within 18 months from date of hire
NASCO is a Minority/Female/Disability/Vet/Affirmative Action Employer.